Privacy Policy

1. Introduction

We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Kei HR platform and related services. It applies to all users of our services, including visitors to our website and customers who use our HR software.

We are the data controller in respect of the personal data we process in connection with the Service. If you have questions about how we handle your data, please contact us using the details in section 8.

2. Information we collect

We may collect:

• Information you provide: name, email address, job title, company name, phone number, and other details you give when signing up, using the Service, or contacting us.
• Account and usage data: login details, preferences, and information about how you use the Service (e.g. features used, time spent).
• Technical data: IP address, device type, browser type, and similar technical information when you access our website or app.
• Information from third parties: where you sign in via a third party (e.g. Google) or we integrate with other services, we may receive relevant information from them.

3. How we use your information

We use the information we collect to:

• Provide, maintain, and improve the Kei HR service
• Process your account and any payments
• Communicate with you (e.g. support, updates, marketing where you have agreed)
• Comply with legal and regulatory obligations
• Protect the rights, property, and safety of us, our users, and others
• Analyse and improve our products and user experience (including in anonymised or aggregated form)

We process your personal data on the basis of: performing our contract with you, your consent (where applicable), our legitimate interests (e.g. improving the Service, security), and legal obligation.

4. Data sharing and disclosure

We do not sell your personal information. We may share your data with:

• Service providers who help us operate the Service (e.g. hosting, payment processing, email), under contracts that require them to protect your data
• Professional advisers (e.g. lawyers, accountants) where necessary
• Regulators, courts, or law enforcement when required by law or to protect our rights
• Another entity in connection with a merger, sale, or restructuring of our business (with appropriate notice and safeguards)

5. International transfers

Your data may be processed in countries outside the UK/EEA where our service providers operate. Where we do so, we ensure appropriate safeguards (e.g. standard contractual clauses or adequacy decisions) are in place as required by applicable law.

6. Data retention and security

We retain your information for as long as needed to fulfil the purposes in this policy (e.g. for the duration of your account and a reasonable period after) and to comply with legal, regulatory, or contractual requirements.

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. No method of transmission or storage is 100% secure; we cannot guarantee absolute security.

7. Your rights

Depending on your location (e.g. UK GDPR / EU GDPR), you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request erasure of your data in certain circumstances
• Object to or restrict certain processing
• Data portability (where applicable)
• Withdraw consent where processing is based on consent
• Lodge a complaint with a supervisory authority (e.g. the ICO in the UK)

To exercise these rights, please contact us using the details in section 8. We will respond within the time required by applicable law.

8. Contact

For questions about this Privacy Policy or our data practices, or to exercise your rights, please contact us:

• Email: privacy@keihr.com
• 71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ

Kei HR is a trading name of Keiko Labs (keikolabs.com).